PCI (Payment Card Industry Security Standard)_Req 10.8.1

PCI (Payment Card Industry Security Standard)

Track and monitor all access to network resources and cardholder data

Req 10.8.1

10.8.1 Additional requirement for service providers only: respond to failures of any critical security controls in a timely manner. Processes for responding to failures in security controls must include: – restoring security functions – Identifying and documenting the duration (date and time start to end) of the security failure – Identifying and documenting cause(s) of failure including root cause and documenting remediation required to address root cause – Identifying and addressing any security issues that arose during the failure – Performing a risk assessment to determine whether further actions are required as a result of the security failure – Implementing controls to prevent cause of failure from reoccurring – Resuming monitoring of security controls. Note: This requirement is a best practice until January 31 2018 after which it becomes a requirement.

If critical security control failures alerts are not quickly and effectively responded to attackers may use this time to insert malicious software gain control of a system or steal data from the entity’s environment. Documented evidence (e.g. records within a problem management system) should support that processes and procedures are in place to respond to security failures. In addition personnel should be aware of their responsibilities in the event of a failure. Actions and responses to the failure should be captured in the documented evidence.

 

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