NIST 800-53
Program Management
PM-26
Complaint Management
Implement a process for receiving and responding to complaints concerns or questions from individuals about the organizational security and privacy practices that includes:a. Mechanisms that are easy to use and readily accessible by the public;b. All information necessary for successfully filing complaints;c. Tracking mechanisms to ensure all complaints received are reviewed and addressed within [Assignment: organization-defined time period];d. Acknowledgement of receipt of complaints concerns or questions from individuals within [Assignment: organization-defined time period]; ande. Response to complaints concerns or questions from individuals within [Assignment: organization-defined time period].
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What is a Cybersecurity Compliance Framework?
You don’t need to clutter your security and privacy programs with an ever-increasing number of tools as they become more sophisticated. The Lionfish platform offers a one-stop solution to track progress and monitor any framework, from custom-built ones to highly-specialized and in-demand top security and privacy frameworks and certifications.
With the Lionfish platform, every framework is supported with guided scoping, policies, controls, automated evidence collection, and continuous monitoring, ensuring efficient preparation for audits or attestation in minimal time.
The Lionfish platform is compatible with a wide range of security and privacy frameworks, including:
- CMMC v2
- HIPAA
- NERC CIP-002 through CIP-014 Revision 6
- NIST 800-171
- NIST 800-172
- PCI (Payment Card Industry Security Standard)
- SOC 2
- NIST 800-53
- NIST SP800-161 Supply Chain Risk Management
- NIST-CSF
- CIS Framework Controls V8
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